We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Adrian TaylorI\'ve no interest in cars whatsoever; I simply needed to be able to pick up a reliable and decent motor with minimum effort and as little hassle as possible. Writing what I wanted on a handy, torn off scrap of paper, I left it with Chris Scott and he did all the rest. In no time at all Chris had produced a shortlist of suitable cars and he followed it up with sound and knowledgable advice. He also took the trouble to made sure that the car I bought was in tip-top condition before I drove it away. All in all, excellent service; from a car salesman that you really can trust!
Graeme LewisI popped into Border City Autos with my mum who needed a little run around. We were served by Derek Brown who from the very start was friendly, relaxed, and helpful. We looked at two or three different options before buying one. We were then helped through the transaction and paperwork in a very informative way without feeling rushed which was much appreciated. To add to Dereks high level of customer service we also found that the aftercare was also very strong. All in all I feel Derek and the team at Border City Autos offer a good range of cars along with a very knowledgeable level of service. Many thanks.
Karen ThompsonI have been buying cars from BCA for quite a number of years and always go back, despite living 40 miles away because they are so good and go the extra mile to make sure the cars are sound and any potential problems are sorted before the car goes out for sale. I can buy with confidence, and they are always so helpful in finding me the car I need. Excellent service from Chris and lovely staff.
David HodgsonI have just bought a BMW 520 off BCA this will be about the 10th car I have bought here I always get excellent service off Salesman Chris. I would not buy a car anywhere else.
Paul GlencrossGreat service again from Derek at border city autos, think this is the fourth car our family have bought from him , good px values and would definitely recommend this garage
PhilipWent to buy a second hand used car for my daughter who had just passed her driving test, Derek was very welcoming and let us look at our choice of vehicle without any sales pressure whatsoever. We liked the car and discussing finer details was comfortable. The car had one or two minor issues as expected due to its age and these were all addressed by Derek and his team prior to our collection. Would definitely recommend and buy from again. Great customer service.
Mr ArnoldGreat service from start to finish from Derek & The Team. Helped me through the finance application and explained the monthly payments and checked my affordibility so the payments suited me not the business. I will certainly be back to buy another car in the future after being recommended by a friend.
Miss MosgrovePurchased my first car and the buying experience from Derek wasn't as stressful as I thought it was going to be. From the moment I went out on a test drive to negotiating the deal, Derek put me at ease and I was never put under any pressure at any time which was probably other than the car the reason that I bought. The atmosphere in there was brilliant with everyone having time to chat and joke not like it is in a main dealer showroom I visited with my dad.
Chelsea JoWe wanted to get a car on finance and Chris at Border City Autos helped us through it. Even with all the stress we have had throughout it all with the amount of paper work the car finance company wanted, Chris saved the day and got the car for the day we arranged!! Couldnt have done it without him!! Then we curbed our tires and he glued them!!
Thank you so much Chris!! We got the car we wanted!! Defo recommend this sales man and also the company!!!
Jack MCGood selection of cars and great staff. Had one problem with the alloy but they replaced it with a new one. Chris was a great help and treated me like a friend.
Meg McCormickNice selection of cars, Derek and the team are very good to deal with. Second car bought & third in the Family. No pressure sales team and Overall good experience
Eamon HandleyLooked online for car I wanted and went in with finance package in place.
Gave me what I wanted for trade in.
More than happy with Chris and service received.
Paul EdwardsFantastic team, great finance packages, very competitively priced cars,
Bought 3 cars from here now never had an issue, developed great ties and friendships with the team!
Will never buy from anywhere else!
Would give 10 stars if I could!
Scott FergusonDealt with both Chris & Lee whilst buying my new car - this was a distance buy, due to living in Aberdeen, therefore there were many emails batted back and forth.
Emails were always answered promptly and truthfully. Friendly service.Happy bunny. Thank you.
Darrel CarterGreat service. Chris made everything possible. I thought I would never get finance but he did everything in his power to get me it on an Astra. They are great team. If u need anything go see Chris or one of the team - they will do anything for you. The only downside was who I was with haha ðŸ˜‚ and he was never pushy at all like :)
Mark McIntoshJust like to say I picked up my new Citroen ds4 today and I couldn't b more happier! Excellent service - especially Chris who went out of his way to help. Will most certainly recommend to friends and family.
Alison WilsonGreat team of lads to do deal with. I've had cars from them in the past and had no problems with this garage at all. Just bought my second car from them. Great!
Julie MTravelled from Doncaster to buy a fantastically priced Seat. Really friendly and professional service from Chris - he couldn't have been more helpful! The car was exactly as described and I am delighted with it. I totally recommend Border City Autos :)
Sarah Ashmanlittle white Suzuki
Brought a car a few months ago through Border City Autos. We needed a car fast as i was ill and needed transport back and forth to the hospital so needed a reliable car. Went in and Chris served us, he was spot on. Great customer service, friendly and we got a perfect little car. Even the after care is fantastic, something minor went wrong with the car, we took the car back and they sorted it out fast, Chris is the man to see if you want a car and they're not posh snobby dealers like some you find around Carlisle. Just down to earth guys that make things a breeze when buying a car. :)